← Tryam AI WAF

Terms of Service

Effective 9 November 2026

These terms are an agreement between AISec Private Limited (CIN U62011UW2026PTC260693), 22, Sector 71, Noida, Uttar Pradesh 201307, India ("Tryam", "we", "us") and the organisation that uses the Tryam AI WAF service ("you", the "Customer"). The person accepting them confirms they are authorised to bind that organisation. If you obtained the Service through one of our partners, your partner's agreement with you governs pricing, billing and first-line support; these terms govern your use of the Service itself.

1. The Service

Tryam AI WAF is a managed web application firewall: traffic to the domains you add passes through our edge network, which filters attacks and abuse before forwarding requests to your origin servers. Features depend on your plan and may change over time; we will not materially reduce the core protection of a paid plan during a paid period.

2. Accounts

• Accounts are set up by us or by one of our partners. Keep your credentials confidential and enable two-factor authentication; you are responsible for activity under your account and for the users you invite.
• Give accurate information and keep it up to date.

3. Your responsibilities

• Add only domains you own or are authorised to protect. We verify ownership through DNS.
• You are responsible for your websites, origin servers, content and the lawfulness of the traffic and data you send through the Service, including giving your own visitors any notice the law requires about the Service's processing of their requests (see our Privacy Policy).
• Configure the Service sensibly: security settings, exceptions and rules you set can let attacks through or block legitimate visitors.

4. Acceptable use

You must not, and must not let anyone else:

• use the Service for anything unlawful, to attack or probe systems you are not authorised to test, or to host or proxy malware, phishing or illegal content;
• reverse engineer, decompile, disassemble or try to derive the source code, detection rules, models, thresholds or lists of the Service, except where the law expressly allows it despite this restriction;
• run systematic tests designed to map, extract or circumvent the Service's detection logic, or publish benchmarks or test results of the Service, without our prior written consent (security research is welcome through responsible disclosure, coordinated with us in advance);
• use the Service or information obtained from it to build or train a competing product or service;
• overload or interfere with the Service, or get around plan limits or access controls.

5. Fees and billing

• Paid plans are billed in advance, monthly or yearly, at the prices shown when you subscribe, plus applicable taxes (including GST). Payments are processed by Razorpay.
• A free trial, where offered, lasts 30 days. Protection for your domains depends on an active trial or paid plan.
• Subscriptions renew for the same period unless cancelled before renewal. Fees already paid are not refunded, except where the law requires or we agree otherwise.
• If payment fails or is overdue, we may suspend the Service after notice; your traffic then passes through unfiltered until payment is made.
• Partner customers are billed by their partner on the partner's terms.

6. Data

• You keep all rights in your data. You let us process it to provide, secure and improve the Service, as described in our Privacy Policy.
• For traffic to your websites we process personal data on your behalf and on your instructions. We keep it confidential, protect it with appropriate security measures, use only processors bound by similar obligations, help you respond to individuals' requests, and notify you without undue delay of a breach affecting it. A separate data processing agreement is available on request: write to privacy@tryamaisec.com.
• We may use aggregated and de-identified data, and security signals such as attacking IP addresses and attack patterns, to protect all customers and improve detection.

7. Confidentiality

Each party keeps the other's non-public information confidential and uses it only for this agreement. Our non-public features, documentation, rule descriptions, reference data and console contents are our confidential information.

8. Intellectual property

We own the Service, its software, rules, models and documentation. We grant you a non-exclusive, non-transferable right to use the Service during your subscription, under these terms. Feedback you give us may be used freely.

9. Availability and security

We work to keep the Service available and to block attacks, and we monitor it continuously. However, no firewall stops every attack, and the Service may occasionally block legitimate traffic or be interrupted, for example during maintenance or attacks on our network. Unless a separate service-level agreement applies, the Service is provided without a guaranteed uptime. You remain responsible for securing your own applications and keeping backups.

10. Suspension and termination

• We may suspend access immediately if we reasonably believe you are breaching section 4, if your use threatens the security or stability of the Service or other customers, or if the law requires it. We will tell you why and restore access once the issue is resolved.
• You may stop using the Service at any time. Either party may terminate for a material breach not fixed within 30 days of notice.
• After termination, protection stops, and we delete your data as described in our Privacy Policy. You can request an export before then.

11. Warranties and liability

Except as expressly stated in these terms, the Service is provided "as is", and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement to the extent the law allows.

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential losses, or loss of profits, revenue or data, and each party's total liability under these terms is limited to the fees you paid for the Service in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations, breaches of section 4, or liability that cannot be limited by law.

12. Indemnity

You will defend and indemnify us against third-party claims arising from your content, your websites, or your breach of section 3 or 4.

13. Changes to these terms

We may update these terms. We will post the new version here and tell account owners at least 30 days before material changes take effect; continuing to use the Service after that means you accept them.

14. Governing law and disputes

These terms are governed by the laws of India. The courts of Gautam Buddh Nagar (Noida), Uttar Pradesh have exclusive jurisdiction, without prejudice to any mandatory consumer protections that apply to you.

15. Contact

AISec Private Limited, 22, Sector 71, Noida, Uttar Pradesh 201307, India. support@tryamaisec.com

Privacy Policy